General settings

• Apps and modules
  • Install apps and modules
  • Upgrade apps and modules
  • Uninstall apps and modules
• Users
  • Add individual users
    • User type
  • Deactivate users
    • Error: too many users
  • Password management
    • Reset password
      • Enable password reset from login page
      • Send reset instructions
    • Change user password
  • Multi Companies
    • Change language
      • Load your desired language
      • Change your language
      • Change another user’s language
    • Two-factor Authentication
      • Requirements
      • Setting up two-factor authentication
      • Logging in
    • Access rights
      • Users
      • Create and modify groups
      • Superuser mode
    • Portal access
      • Provide portal access to customers
      • Change portal username
      • Customer portal changes
        • Change customer info
        • Change password
        • Add two-factor authentication
        • Change payment info
    • Google Sign-In Authentication
      • Configuration
        • Google API Dashboard
          • OAuth consent screen
          • Credentials
        • Google Authentication on Odoo
          • Retrieve the Client ID
          • Odoo activation
      • Log in to Odoo with Google
    • Microsoft Azure sign-in authentication
      • Configuration
        • Odoo System Parameter
        • Microsoft Azure dashboard
          • Create a new application
          • Authentication
          • Gather credentials
        • Odoo setup
        • User experience flows
    • Sign in with LDAP
• Companies
  • Manage companies and records
    • Switch between companies
    • Share records
  • Branches
  • Employee access
  • Document format
  • Inter-company transactions
    • Digest emails
      • Customize default digest email
      • Deactivate digest email
      • Manually send digest email
      • KPIs
      • Recipients
      • Create digest emails
      • Custom KPIs with Odoo Studio
        • Computed values reference table
    • Email templates
      • Editing email templates
        • Powerbox
        • XML/HTML code editor
        • Dynamic placeholders
        • Rich text editor
        • Resetting email templates
        • Default reply on email templates
      • Transactional emails and corresponding URLs
        • Updating translations within email templates
• Internet of Things (IoT)
  • Configuration
    • Connect an IoT box to Odoo
      • Ethernet connection
      • WiFi connection
      • Manually connecting the IoT box using the token
      • IoT box schema
        • Raspberry Pi 4
        • Raspberry Pi 3
    • Use an IoT box with a PoS
      • Prerequisites
      • Setup
    • HTTPS certificate (IoT)
      • What is HTTPS?
        • Why is it needed?
      • How to obtain a Hypertext Transfer Protocol Secure (HTTPS) certificate
        • Internet of Things (IoT) eligibility
      • Troubleshooting Hypertext Transfer Protocol Secure (HTTPS) certificate errors
        • ERR_IOT_HTTPS_CHECK_NO_SERVER
        • ERR_IOT_HTTPS_CHECK_CERT_READ_EXCEPTION
        • ERR_IOT_HTTPS_LOAD_NO_CREDENTIAL
        • ERR_IOT_HTTPS_LOAD_REQUEST_EXCEPTION
        • ERR_IOT_HTTPS_LOAD_REQUEST_STATUS
        • ERR_IOT_HTTPS_LOAD_REQUEST_NO_RESULT
      • How to ensure that the HTTPS certificate is correct
      • Domain Name System (DNS) issue
        • Domain Name System (DNS) issue solution
    • Updating (IoT)
      • Flashing the SD card on IoT box
      • Windows IoT update
        • Uninstalling Windows IoT
        • Download and re-install
        • Set the destination and complete the installation
      • Update from the IoT box home page
      • Handler (driver) update
    • Troubleshooting
      • IoT box connection
        • Unable to locate the pairing code to connect the IoT box
        • IoT box is connected but it is not showing in the database
        • The IoT box is connected to the Odoo database, but cannot be reached
        • The HTTPS certificate does not generate
      • Printer
        • The printer is not detected
        • The printer outputs random text
          • Epson configuration special case
            • Process to force ESC * command
              • Epson printer compatibility
              • IoT box configuration for ESC *
        • DYMO LabelWriter print issue
          • DYMO LabelWriter not printing
          • DYMO LabelWriter print delay
        • The Zebra printer does not print anything
      • Barcode scanner
        • The characters read by the barcode scanner do not match the barcode
        • Nothing happens when a barcode is scanned
        • The barcode scanner is detected as a keyboard
        • Barcode scanner processes barcode characters individually
      • Cash drawer
        • The cash drawer does not open
      • Scale
        • Set up Ariva S scales
          • Cable
          • Setup
    • Connect Windows IoT Odoo
      • Pre-requisites
      • Connect the Windows virtual IoT box to an Odoo database
        • Download and initial installation
        • Setting the destination and completing the installation
        • Connecting devices
      • Troubleshooting
        • Restart Windows IoT box
        • Firewalls
          • Making an exception on Windows Defender
            • Create a rule in Windows Defender
            • Configure new rule
          • Worldline exception
        • Uninstalling Windows IoT
  • Devices
    • Connect a screen
      • Connection
      • Usage
        • Show Point of Sale orders to customers
        • Display a website on the screen
    • Connect a measurement tool
      • Connect with universal serial bus (USB)
      • Connect with bluetooth
      • Link a measurement tool to a quality control point in the manufacturing process
      • Link a measurement tool to a work center in the Manufacturing app
    • Connect a camera
      • Connection
      • Link camera to quality control point in manufacturing process
      • Link camera to a work center in the Manufacturing app
    • Connect a footswitch
      • Connection
      • Link a footswitch to a work center in the Odoo Manufacturing app
    • Connect a printer
      • Connection
      • Link printer
        • Link printer to work orders
        • Link a printer to a work center in the Manufacturing app
        • Link printer to reports
    • Connect a scale
      • Connection
      • Use a scale in a point of sale (POS) system
• Email communication
  • Send and receive emails in Odoo with an email server
    • Odoo Online or Odoo.sh users
    • Scope of this documentation
    • Default notifications system
    • Manage outbound messages
      • Port restriction
      • Use a default “From” email address
      • Utilizing the “From” filter on an outgoing email server
      • Set up different dedicated servers for transactional and mass emails
    • Manage inbound messages
      • System parameters that prevent feedback loops
      • Allow alias domain system parameter
  • Configure DNS records to send emails in Odoo
    • SPAM labels overview
    • Be SPF compliant
    • Enable DKIM
    • Check the DMARC policy
    • SPF, DKIM & DMARC documentation of common providers
  • Connect Microsoft Outlook 365 to Odoo using Azure OAuth
    • Setup in Microsoft Azure Portal
      • Create a new application
      • API permissions
    • Assign users and groups
      • Create credentials
    • Setup in Odoo
      • Enter Microsoft Outlook credentials
      • Configure outgoing email server
        • Configuration with a single outgoing mail server
        • User-specific (multiple user) configuration
          • Setup
      • Configure incoming email server
  • Connect Gmail to Odoo using Google OAuth
    • Setup in Google
      • Create a new project
      • OAuth consent screen
      • Edit app registration
      • Create Credentials
    • Setup in Odoo
      • Enter Google Credentials
      • Configure outgoing email server
    • Google OAuth FAQ
      • Production VS Testing Publishing Status
      • No Test Users Added
      • Gmail Module not updated
      • Application Type
  • Mailjet API
    • Set up in Mailjet
      • Create API credentials
      • Add verified sender address(es)
      • Add a domain
        • Setup in the domain’s DNS
        • Return to Mailjet account information
    • Set up in Odoo
  • Email issues
    • Outgoing emails
      • Email is not sent
        • Common error messages
          • Daily limit reached
          • SMTP error
            • No error populated
      • Email is sent late
    • Incoming emails
      • Email is not received
    • Get help from Odoo support
• Integrations
  • Mail Plugins
    • Outlook Plugin
      • Configuration
        • Enable Mail Plugin
        • Install the Outlook Plugin
        • Connect the database
        • Add a shortcut to the plugin
        • Using the plugin
    • Gmail Plugin
      • Odoo Online users
        • Install the Gmail Plugin
        • Configure the Odoo database
        • Configure the Gmail inbox
      • Odoo On-Premise users
        • Install the Gmail Plugin
        • Configure the Odoo database
        • Configure the Gmail inbox
    • Pricing
      • Lead Generation IAP service
  • Unsplash
  • Geolocation
  • Google Translate
    • Google API console
      • Create a new project
      • API library
      • Create credentials
    • Odoo configuration
    • Translate chatter
• Developer Mode (debug mode)
  • Activate through the Settings
  • Activate through the browser extension
  • Activate through the command palette
  • Activate through the URL
  • Locate the developer mode tools