Floors and tables¶
The Floor plan view enables you to manage restaurant floors and table arrangements and monitor table status in real time, including occupancy, reservations, and kitchen orders.
Example
Table 1: An order has been placed and sent to the kitchen.
Table 3: An order of four items has been placed and needs to be sent to the kitchen.
Tables 2, 4, and 5: These tables are available.
Tables 2, 4, and 5: These tables’ total capacity is, respectively, 2, 4, and 8 people.
Table 1: The table of two is full.
Table 3: The table of four is taken by one person.
Table 5: “Famous Joe” has a reservation for 8 people at 12:00.
Configuration¶
From the POS backend¶
To create floors and tables from the backend, go to , and click New to create a floor. Name it, select the related point(s) of sales, and click Add a line to create a table. Name the table and assign a number of seats. You can also link it to an appointment resource to make the table bookable. Once done, click Save & Close or Save & New to confirm.
Note
The POS must be opened and edited from the frontend to create a map of your restaurant or bar reflecting your actual floor plan.
Tip
Create floors on the spot: access your POS settings, type your floor name in the Floor field of the Floors & Tables Map category, and press enter.
From the POS frontend¶
To create floors and tables from the frontend, open a POS session, click the hamburger menu icon ≡ in the upper right corner, then Edit Plan to enter the edit mode.
Click + Add Floor to add a floor, then enter a name in the pop-up window.
Once a floor is created, add a table by clicking + TABLE. To move it, select it and drag and drop it as desired. You can also modify the attributes of the selected table, such as the number of seats by clicking SEATS, the table shape using SHAPE, the table color using FILL, or the table name by clicking RENAME. To duplicate an existing table, select it and click COPY. You can also remove the table by clicking DELETE.
After making all the necessary modifications, click CLOSE to save.
Note
If no table is selected, the modifications are applied to the floor.
Warning
Removing a table or a floor cannot be undone.
Take orders¶
Click a table to access the POS interface and start taking your customer’s order. The system automatically associates the orders and the table, allowing you to add more items later and generate a bill specifically for that table’s orders.
Once you have taken an order, click Change table to return to the floor plan view.
Note
As soon as you click a table, the number of guests is automatically set to one. If you mistakenly select a table, click Release table to free it or transfer the customer to another table.
Table transfer¶
To move customers from one table to another, select a table and click → Transfer on the POS interface. This redirects you to the floor plan view, where you can choose the new table to which you want to transfer the customers.
When you transfer customers, all of the orders they have placed and that are linked to the original table are also transferred.