Odoo.com accounts

This documentation is dedicated to edits made to an Odoo.com account. The following processes describe how to delete an Odoo.com account, and how to change the password on an Odoo.com account.

Delete Odoo.com account

To delete an Odoo.com account, start by clicking the profile icon in the upper-right corner (represented by the username and icon) to reveal a drop-down menu. From the drop-down menu, select My Odoo.com account, which reveals the user portal.

From the user portal, the delete option can be accessed by going to My Account ‣ Edit Security Settings ‣ Delete Account. It can also be accessed by going to https://www.odoo.com/my/home.

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Deleting an Odoo account is irreversible. Be careful performing this action, as the Odoo.com account is not retrievable once deleted.

Upon clicking the Delete Account button, a pop-up window appears, requesting confirmation for the account deletion.

To confirm the deletion, enter the Password and the Login for the account being deleted. Then, click the Delete Account button to confirm the deletion.

Odoo.com account password change

To change an Odoo.com account password, first login into the Odoo.com user account from the Odoo.com login page. After logging-in, go to the upper-right corner of the screen, and click the ▼ (down arrow) icon next to the profile icon. Then, select My Account, and a portal dashboard appears.

To change the Odoo.com password, click on the Edit Security Settings link, below the Account Security section. Next, make the necessary changes by typing in the current Password, New Password, and verify the new password. Lastly, click on Change Password to complete the password change.

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If a customer would like to change the login, contact Odoo support here.

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Passwords for Odoo.com users and portal users remain separate, even if the same email address is used.

Add two-factor authentication

To add two-factor authentication, login into the Odoo.com user account from the Odoo.com login page. After logging-in, go to the upper-right corner of the screen, and click the ▼ (down arrow) icon next to the profile icon. Then, select My Account, and a portal dashboard appears.

If the user would like to turn on two-factor authentication (2FA) for Odoo.com access, click on the Edit Security Settings link below the Account Security section.

Click on Enable two-factor authentication to turn on 2FA. Then, confirm the current password in the Password field. Next, click on Confirm Password. Following that, activate 2FA in a 2FA app (Google Authenticator, Authy, etc.), by scanning the QR code or entering a Verification Code.

Finally, click on Enable two-factor authentication to complete the setup.

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Under My Account Odoo.com users can also access the following:

• My Partner dashboard

• My In-App Services

• My Apps Dashboard